Effective data acquisition for supply chain management requires:

A high level of which of the following attributes is considered to be undesirable in a supply chain?

Which of the following outcomes is an expected benefit of effectively implementing supply chain event management software?

Which of the following components of advanced planning and scheduling (APS) defines and coordinates constraints?

The purpose of a supply chain metrics dashboard is to:

Which of the following objectives is a major principle of theory of constraints (TOC) accounting when applied to a supply chain?

In an advanced planning and scheduling (APS) system, which of the following processes feeds the master schedule?

Which of the following metrics is typically the most appropriate measure of product and service quality?

Which of the following measures would be an appropriate indicator of the marketing and sales organization’s support of the sales and operations planning (S&OP) process?

Due diligence for conflict- or high-risk-materials should include which of the following processes:

In an assemble-to-order manufacturing environment, the master production schedule is typically the schedule of:

Which of the following conditions are most indicative of a company that is effectively managing its cash?

Enterprise resources planning (ERP) is defined as a:

Which of the following actions is most likely to improve the flow of funds between a group of supply chain partners?

A quick-response program (QRP) will add value to the supply chain by:

The factors to consider in the make-or-buy decision include costs, proprietary knowledge, and:

Which of the following types of information would be an appropriate basis for a qualitative forecast?

A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:

The most likely benefit of implementing a collaborative transportation management system is:

Demand management involves which of the following undertakings?

The probability of customer dissatisfaction is highest when which of the following conditions exists?

Which of the following actions typically would be considered part of a reverse logistics strategy?

A return material authorization (RMA) policy is used in reverse logistics to:

Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?

Which of the following situations is an example of inventory being held as a way to balance supply and demand?

Which of the following customer relationship management activities most appropriately is used for revenue generation?

The primary reason for a firm to pursue strategic supply chain activities is to:

A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?

A firm has identified groups of customers based on specific characteristics the customers desire from products and services the firm can provide. Characteristics include lead times, pricing tiers, and service levels. The firm is engaged in which of the following activities?

Which of the following levels in a supply chain network represents the most upstream external activity?

Which of the following practices has improved management of the customer pipeline?

A firm supplies products and services to a wide variety of industries with varying requirements for responsiveness and reliability. Many customers across these industries are not satisfied with the firm’s ability to meet the lead time and on time delivery requirements. Which of the following tools is most appropriate for the firm to use to improve customer service?

Risk pooling enables a lower total inventory level without affecting service levels based on which of the following assumptions?

Which of the following strategies would increase overall supply chain risk?

A company that is focused on customer relationship management is most likely to take which of the following actions for customers who have been profitable over time?

Distribution from which of the following types of sites enables goods to enter a country, undergo further modification, and then be exported without paying customs duties?

The demand side of a traditional warehouse management system primarily is concerned with:

Which of the following actions is in accordance with the Ten Principles in the United Nations (UN) Global Compact?

A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit. This program is an example of a focus on:

The process used to determine the impact of promotions, price discounts, and rebates on demand forecasts commonly is referred to as demand:

A company that sells direct to industrial and commercial businesses has become successful by being responsive to the needs of its customers. The company currently produces in each country all of the products it sells in that country. Several countries in which the company operates have negotiated an agreement to establish a trading bloc. Which of the following actions by the company would be most appropriate if the agreement is implemented?

The social dimension of sustainability typically would be addressed when developing and implementing policies regarding:

A corporation must consider which of the following factors when selecting its enterprise resources planning system?

The most important challenge to consider when sourcing globally is:

A product design that can be produced to requirements even when conditions in the production process are unfavorable typically is known as what type of design?

Which of the following measures effectively evaluates overall resources in a distribution warehouse?

The United Nations Global Compact uses 10 guiding principles to:

Which of the following outcomes occurs when direct shipping is used instead of a distribution network?

Direct shipment distribution typically offers which of the following advantages?

The mission of the global reporting initiative (GRI) is to provide a: