IIBA CCBA Dumps - Certification of Capability in Business Analysis (CCBA) PDF Sample Questions

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Exam Code:
CCBA
Exam Name:
Certification of Capability in Business Analysis (CCBA)
522 Questions
Last Update Date : 13 September, 2024
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Realexamdumps Providing most updated Certification of Capability in Business Analysis Question Answers. Here are a few exams:


Sample Questions

Realexamdumps Providing most updated Certification of Capability in Business Analysis Question Answers. Here are a few sample questions:

IIBA CCBA Sample Question 1

The task of prioritizing requirements creates just one output. What is it?


Options:

A. Validated requirements
B. Requirements (prioritized)
C. Requirements rankings
D. Requirements assessment

Answer: B Explanation: Explanation: The task of prioritizing requirements does create just one output. the requirements (prioritized) document. Answer: A is incorrect. This is not a valid output of the task of prioritizing requirements.Answer: C is incorrect. This is not a valid output of the task of prioritizing requirements. Answer: D is incorrect. This is not a valid output of the task of prioritizing requirements.

IIBA CCBA Sample Question 2

A business analyst (BA) is working on a project for a media company. The BA has verified, validated, and prioritized the requirements based on business benefits. During the development phase, the team discovered that the current viewer will no longer be supported by the provider. The technical team needs to either upgrade to the newer version with different technology or find an alternate viewer. Given this new information, what is the next step for the BA?


Options:

A. Assess the impacts and re-prioritize the requirements based on technical constraints
B. Continue the project as it is currently important to focus on customer satisfaction
C. Convince stakeholders that the business benefits are unachievable due to technical constraints
D. Communicate the technical constraints to customers

Answer: C

IIBA CCBA Sample Question 3

There are competing needs from the different business areas that will use a new system. The business analyst (BA) sets up a weekly meeting with a structured agenda to review the total effort, cost, business impact and risk of each requirement with the business leads to determine what is included in each release of the solution. What approach has the BA defined?


Options:

A. Prioritization approach
B. Communication approach
C. Collaboration approach
D. Traceability approach

Answer: E

IIBA CCBA Sample Question 4

During the analysis, synthesis, and refinement of elicitation results the business analyst (BA) has discovered that some information is missing. Which course of action would resolve the situation?


Options:

A. Verify the requirements results
B. Conduct elicitation activities
C. Conduct traceability analysis
D. Validate the requirements

Answer: C Explanation: Explanation: Requirements traceability identifies and documents the lineage of each requirement, including its backward traceability, its forward traceability, and its relationship to other requirements. Traceability is used to help ensure that the solution conforms to requirements and to assist in scope, change, risk, time, cost, and communication management. It is also used to detect missing functionality or to identify if there is implemented functionality that is not supported by any requirement.

IIBA CCBA Sample Question 5

A business analyst (BA) is working on a project that has a number of stakeholder conflicts and issues. The BA is finding it difficult to resolve the conflicts and issues effectively. What should the BA do to prevent a similar situation in the future?


Options:

A. Plan business analysis governance
B. Verify requirements
C. Perform stakeholder analysis
D. Validate requirements

Answer: C Explanation: Explanation: Stakeholder analysis involves identifying the stakeholders that may be affected by a proposed initiative or that share a common business need. Stakeholder analysis notes, considers, and analyzes the various characteristics of the identified stakeholders.

IIBA CCBA Sample Question 6

A business analyst (BA) is working on an effort to upgrade a system to take advantage of new technology. Most of the end users with the business knowledge and IT staff with technical knowledge of the system are no longer with the company. What can the BA evaluate to better understand the extent of the effort?


Options:

A. Benefits of upgrading the system
B. Communication platform to be used
C. Number of business areas impacted
D. Collection of performance measures

Answer: B

IIBA CCBA Sample Question 7

A business analyst (BA) has completed an impact analysis of a proposed change, gained approval for the change, and has updated the requirements. The project sponsor wants to be updated with an overview of the results. How should the BA communicate the results?


Options:

A. Schedule a requirements workshop
B. Present the requirements at a high-level
C. Email the requirements package
D. Create use case scenarios

Answer: D

IIBA CCBA Sample Question 8

A business analyst (BA) has elicited requirements for a new system. A subset of these requirements refers to judging the performance of the system, such as efficiency, capacity, security, and scalability. What technique is used to examine and group these requirements?


Options:

A. Functional decomposition
B. Scope model
C. Trace requirements
D. Non-functional requirements analysis

Answer: D Explanation: Explanation: The most common non-functional requirements categories include availability, compatibility, functionality, maintainability, performance efficiency, portability, reliability, scalability, security, usability, certification, compliance, localization, service-level agreements, and extensibility.

IIBA CCBA Sample Question 9

A stakeholder has requested an extremely detailed resolution to an issue during current state analysis that may consume about 20% of the estimated project effort. How should the business analyst (BA) handle the situation?


Options:

A. Ask the project sponsor for additional funding
B. Escalate the request to the project manager for reevaluation of the plan
C. Spend the required effort to develop the detail
D. Explain that the degree of effort may not be necessary at this stage

Answer: C

IIBA CCBA Sample Question 10

A business analyst (BA) needs approval for the requirements which were elicited, collated, and verified by a peer. The BA needs to understand the approval process and appropriate stakeholders who have the authority to approve the requirements. Which of the following artifacts contains this information?


Options:

A. Information management approach
B. Stakeholder engagement approach
C. Governance approach
D. Business analysis approach

Answer: B Explanation: Explanation: Stakeholder Engagement Approach: understanding the stakeholders and their concerns and interests may influence decisions made when determining the business analysis approach.

IIBA CCBA Sample Question 11

A business analyst (BA) identified that a stakeholder requirement for an online system led to a functional requirement to provide a user login screen. This is an example of which type of traceability relationship?


Options:

A. Validate
B. Satisfy
C. Depend
D. Derive

Answer: D Explanation: Explanation: Derive: relationship between two requirements, used when a requirement is derived from another requirement. This type of relationship is appropriate to link the requirements on different levels of abstraction. For example, a solution requirement derived from a business or a stakeholder requirement.

IIBA CCBA Sample Question 12

You are the business analyst for your organization and management has asked you to select a model for your solution. Management wants you to describe the people within and without of your organization who will interact with the solution. What type of model has management asked you to create?


Options:

A. Events
B. Concept and relationship
C. Process
D. User classes, profiles, and roles

Answer: D Explanation: Explanation: The user classes, profiles, and roles model helps organize the participants by their interaction, categories, and usage of the solution.Answer: B is incorrect. The concept and relationship model is a tempting choice, but this model can also show things, not just people.Answer: A is incorrect. Events models are tied to requests, actions, and responses, not just people. Answer: C is incorrect. Process models show repeatable actions to bring about a specific result.

IIBA CCBA Sample Question 13

A one-location restaurant has been a huge success and the owner wants to expand into more markets. The owner wants to ensure that the quality of the food and pleasing atmosphere is maintained without introducing new variables. Working with the key members of the organization, the owner determines that training and standard processes must be defined. The owner engages a business analyst (BA) to create training materials and operating procedures based on the existing processes at the original restaurant. During this documentation, the BA identifies some opportunities for improvement. How must the BA proceed?


Options:

A. Schedule time with the owner to review any opportunities to improve existing processes and obtainpermission to include changes before documenting
B. Create documentation based on the observed processes because improvements are outside of the scope of the project
C. Provide documentation of improved procedures based on the observed opportunities for then new location
D. Perform benchmarking and market analysis to determine whether there are standard procedures in the restaurant industry that support the opportunities identified

Answer: D

IIBA CCBA Sample Question 14

As a candidate for the CCBA exam, you should be able to recognize the activities associated with each knowledge area. All of the following are the business analysis planning & monitoring activities except for which one?


Options:

A. Defining and determining business analysis processes
B. Planning how requirements will be approached, traced, and prioritized
C. Identifying stakeholders
D. Job shadowing

Answer: D Explanation: Explanation: Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:Passive/Invisible. In this approach, the observer does not ask Questions from the user about his work while the user is working.Active/Visible. In this approach, the observer does ask Questions from the user about his work even when the user is working.Answer: C, A, and B are incorrect. The following are the tasks associated with the planning & monitoring of business analysis activities:Identify stakeholders.Define roles and responsibilities of stakeholders in the business analysis effort. Develop estimates for business analysis tasks.Plan how the business analyst will communicate with stakeholders. Plan how requirements will be approached, traced, and prioritized. Determine the deliverables that the business analyst will produce. Define and determine the business analysis process.Determine the metrics that will be used to monitor business analysis work.

IIBA CCBA Sample Question 15

A business analyst (BA) is developing the requirements for an inventory management system. Some current accounting processes are automated but other departments like purchasing, marketing, sales and distribution departments work in isolation and have a manual process. They extensively use spreadsheets to maintain the transactions and at the end of the day the department managers manually verify and reconcile transactions before supplying the information to the accounting department. In order to verify and validate the elicited requirements, the BA will need to prepare a:


Options:

A. single process model on automation for all stakeholders.
B. database structure in the viewpoint of the selected stakeholders
C. list of requirements in a spreadsheet for all stakeholders.
D. set of process models in the viewpoint of the selected stakeholders.

Answer: B

IIBA CCBA Sample Question 16

You are the business analyst for your organization. Management has asked that you create a method to store the project requirements including those under development, under review, and the requirements which have been approved. What is management asking you to create?


Options:

A. A change management system
B. A repository
C. A requirements register
D. A project scope statement

Answer: B Explanation: Explanation: This is a description of a repository; a repository is a centralized location of all requirements and their status for the project or initiative.Answer: D is incorrect. The project scope statement is a project management document that defines all the project work.Answer: A is incorrect. A change management system is a tool that defines how changes may be allowed to enter the project or initiative.Answer: C is incorrect. This is not a valid term for this description.

IIBA CCBA Sample Question 17

A business analyst (BA) worked with two stakeholders to finalize the access rights related requirements for an internal software application. According to the first stakeholder “Comments, once entered in the application, should be stored for 365 days and should not allow the users to delete”. According to the second stakeholder, “The users with super administrator privileges should be able to add/delete/modify every page/section in the entire application.” Which characteristic does this pair of requirements fail to meet?


Options:

A. Concise
B. Consistent
C. Complete
D. Complex

Answer: C Explanation: Explanation: Complete: Enough to guide further work and at the appropriate level of detail for work to continue. The level of completeness required differs based on perspective or methodology, as well as the point in the life cycle where the requirement is being examined or represented.

IIBA CCBA Sample Question 18

As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?


Options:

A. Identifying stakeholders
B. Job shadowing
C. Defining and determining business analysis processes
D. Planning how requirements will be approached, traced, and prioritized

Answer: B Explanation: Explanation: Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:Passive/Invisible. In this approach, the observer does not ask Questions from the user about his work while the user is working.Active/Visible. In this approach, the observer does ask Questions from the user about his work even when the user is working.Answer: A is incorrect. Identifying stakeholders is one of the first business analysis activities.Answer: C is incorrect. Defining and determining business analysis processes are needed as part of business analysis planning.Answer: D is incorrect. Planning how requirements will be approached, traced, and prioritized is a precursor to requirements elicitation.

IIBA CCBA Sample Question 19

Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?


Options:

A. Interview Questions and notes
B. Presentation slides
C. Meeting agendas and minutes
D. Requirements documentation

Answer: D Explanation: Explanation: Requirements documentation is not a work product but a formal document that describes the requirements for the solution scope.Solution scope is a set of capabilities a solution must deliver in order to meet the business need. Answer: C, A, and B are incorrect. These are examples of a work product.

IIBA CCBA Sample Question 20

Which of the following is the best definition of the business rules analysis?


Options:

A. To define the historical information that is available for the business analyst to rely on for his research.
B. To define the rules that govern decisions in and organization and that define, constrain, or enable organizational policies.
C. To define the people that govern decisions in and organization and that define, constrain, or enable organizational policies.
D. To define the job functions, roles and responsibilities, and the designation of power among the project stakeholders.

Answer: B Explanation: Explanation: The process of the business rules analysis is the documentation and understanding of the enterprise environmental factors that enable the organization to operate while also creating boundaries for the people and processes within the organization.Answer: A is incorrect. This is a description of the organizational process assets.Answer: D is incorrect. This is an identification of the stakeholders and their positions and characteristics for the business analysis duties.Answer: C is incorrect. The identification of the people that create the enterprise environmental factors are not relevant for this business analysis process.

IIBA CCBA Sample Question 21

You are the business analyst for the NHQ Project. You have identified several stakeholders that need different types of information related to the requirements. Which stakeholder would need detailed technical interface requirements?


Options:

A. Project manager
B. Testers
C. Implementation subject matter experts
D. Regulators

Answer: C Explanation: Explanation: The implementation subject matter experts will need requirements that provide detailed interface requirements, so that they may construct the solution. They are responsible for designing and implementing potential solutions. Implementation subject matter experts will provide specialist expertise on the design and construction of the solution components.Answer: A is incorrect. The project manager will need requirements in an easy to understand format, so that he may create the project scope.Answer: D is incorrect. Regulators may have specific legal, contractual, or governance requirements regarding what is included in a requirements document.Answer: B is incorrect. Testers focus on understanding the critical success factors based on the needs of the business users.

IIBA CCBA Sample Question 22

When using a change-driven approach, the business analyst may create an initial list of high-level requirements for the initiative. This high-level requirements list is also known as what term?


Options:

A. Requirements envisioning
B. Project scope
C. Product scope
D. Requirements foundation

Answer: A Explanation: Explanation: The initial high-level listing of requirements in a change-driven approach is also known as requirements envisioning.Answer: B is incorrect. Project scope defines all of the required work to satisfy the requirements of the project. Answer: C is incorrect. Product scope defines all of the features and functions of the thing, solution, or service the project or organization will create.Answer: D is incorrect. Requirements foundation is not a valid term for business analysis.

IIBA CCBA Sample Question 23

A business analyst is studying the cost of the endeavor in relation to the projected income the endeavor will bring once the project is completed. What financial valuation technique can the business analyst use to determine the breakeven point for the project?


Options:

A. Payback period
B. Average rate of return
C. Cost-benefit analysis
D. Discounted cash flow

Answer: A Explanation: Explanation: Payback period quantifies the duration that the project will need to exist and generate revenue in order to pay back the original investment of the project. The payback period is also known as management horizon or the breakeven point.Answer: B is incorrect. Average rate of return describes the rate of return the project will create. Answer: C is incorrect. Cost-benefits analysis describes the relation of costs to benefits in a project. Answer: D is incorrect. Discounted cash flow describes the future value on the investment of the project.

IIBA CCBA Sample Question 24

You have 83 project stakeholders from all across your organization. Some of the stakeholders, such as functional management, require weekly communication from you, while other stakeholders, such as the end users, only need quarterly progress updates. Where can you record these communication requirements based on your stakeholder analysis?


Options:

A. Project schedule
B. Project scope management plan
C. Project reporting structure
D. Project communications management plan

Answer: D Explanation: Explanation: The project communications management plan is a document to define who needs what information, when the information is needed, and the modality the information is expected. Stakeholder communication preferences are also recorded here.

IIBA CCBA Sample Question 25

What type of a business analysis approach focuses on the rapid delivery of business value in short iterations?


Options:

A. Risk-driven
B. Profit-driven
C. Change-driven
D. Risk-laden

Answer: C Explanation: Explanation: The change-driven approach looks to create business value in short iterations. The downside of this approach, however, is that there is more risk and uncertainty in the overall direction. The change-driven approach relies on team interaction to define requirements and gather feedback on the solution.Answer: D is incorrect. This is not a valid term to describe the change-driven business analysis approach. Answer: A is incorrect. This is not a valid term to describe the change-driven business analysis approach. Answer: B is incorrect. This is not a valid term to describe the change-driven business analysis approach.

IIBA CCBA Sample Question 26

You need to identify assumptions as part of the assessment of capability gaps. Which of the following is an example of an assumption?


Options:

A. The project manager believes that her project team members can program in COBOL.
B. The software must be compatible with the current operating system.
C. The risk in the project must be quantified.
D. All vendors must have security clearance.

Answer: A Explanation: Explanation: Of all the choices, the belief about the project team members is the best example of an assumption. An assumption is something that is believed to be true, but it has not been proven to be true.Answer: B is incorrect. This is an example of a constraint. Answer: D is incorrect. This is an example of a requirement.Answer: C is incorrect. This is an enterprise environmental factor, which could also be seen as a requirement.

IIBA CCBA Sample Question 27

Consider a business analyst who is completing the business analysis tasks of specifying and modeling requirements for an organization. This task can help an organization achieve all of the following objectives except for which one?


Options:

A. Supporting training activities and knowledge management
B. Facilitating communication among stakeholders
C. Compliance with contracts and regulations
D. Increasing revenue and/or reducing costs within an organization

Answer: D Explanation: Explanation: The task of specifying and modeling requirements does not ensure that revenues will increase or that costs will be reduced. However, the task does allow for some insight into operational improvements.Answer: C is incorrect. The task of specifying and modeling requirements does help with compliance to contracts and regulations.Answer: B is incorrect. The task of specifying and modeling requirements does help the stakeholders communicate better.Answer: A is incorrect. The task of specifying and modeling requirements can help with training and knowledge management.

IIBA CCBA Sample Question 28

A business analyst wants to host a brainstorming session with eight key stakeholders. In preparation for this event, the business analyst should designate which one of the following rules for the session?


Options:

A. Create a goal for the number of ideas the group should generate.
B. Allow any ideas for possible solutions even if they are not in the defined area of interest.
C. Set a time limit for the session.
D. Rate each idea that is generated.

Answer: C Explanation: Explanation: Of all the choices, the only valid answer is that the business analyst should set a time limit for the brainstorming session.Answer: B is incorrect. The ideas generated should actually map to a clear and concise definition of the area of interest.Answer: D is incorrect. The business analyst should not rate each idea that is generated.Answer: A is incorrect. The business analyst should not create a goal for the number of ideas the team is to generate.

IIBA CCBA Sample Question 29

Which of the following describes the organizational policies, procedures, forms, and methodologies the business analyst is to follow?


Options:

A. Organizational process asset
B. Enterprise architecture
C. Business need
D. Matrix structure

Answer: A Explanation: Explanation: Organizational process assets describe the organizational policies, procedures, forms, and methodologies the business analyst is to follow.Answer: C is incorrect. The business need describes business requirements, solution scope, and solution requirements.Answer: B is incorrect. The enterprise architecture describes the relationship among the organizational units and how the organizational units act with one another.Answer: D is incorrect. A matrix structure is not one of the three inputs to the business analysis process.

IIBA CCBA Sample Question 30

You are the business analyst for your organization. Management has asked you to create a plan that will define the proposed structure and schedule for communicating the business analysis activities to the appropriate stakeholders. What plan does management want you to create?


Options:

A. Stakeholder Management Plan
B. Business Analysis Plan
C. Communications management plan
D. Business Analysis Communications Plan

Answer: D Explanation: Explanation: Management is asking you to create the business analysis communication plan.Answer: C is incorrect. This is a specific question asking for the BABOK definition of the business analysis communication plan.Answer: B is incorrect. The business analysis plan defines the activities and scope of work.Answer: A is incorrect. The stakeholder management plan defines how the business analyst will manage the fears, threats, requirements, and demands of the stakeholders.


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