Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain fields are updated, the Case Owner is notified by email.

What should the administrator use to email the Case Owner?

A change set has already been uploaded but changes need to be made to its contents.

what is a best practice for adding these changes?

The sale VP notices several sales reps generating a contract too early in the sales stage. The help correct…. Behavior, the has requested the Create Contract button only be available when the opportunity reach… negotiation stage.

How should the administrator meet this requirement?

Universal Containers has a white-glove service level for its top customers.

After a case is created, how should the administrator allow the agent to see the number of hours remaining before the service agreement is overdue?

The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order.

How should the administrator configure the field updates to ensure the proper order.

Universal Container has an active process that assigns a task to sales operations once an opportunity is won. Sales Ops is reporting that he tasks are missing.

Which two tools should the administrator use to determine the problem?

Choose 2 answers

Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.

What should the administrator do to resolve this issue?

Sales reps at Cloud Kicks have noticed there are similar account records found on Account list views m Duplicates component on the Lightning account record page displays no potential duplicates.

What should the administrator customs to improve the output of the Potential Duplicates component?

Which two results can be expected it an administrator uses Data Loader to transfer ownership of account records? Choose 2 Answers.

Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK’s org to make it more secure.

Which tools should the administrator use to expose possible security risks within a Lightning web component?

Universal Containers has a Positions object that represents job Positions and a Applications object that represent people that have applied to the position. The Job Application object has a lookup to position. They want to run a report that shows all Positions that do NOT have any child job Applications.

Which solution would meet the requirements?

After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.

how should the administrator acquire this data?

An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need to match existing and add new records with Data Loader.

What action should be taken to populate the Status field on the records and add new records?

Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information.

What automation solution should be used to send the notification?

Cloud Kicks (CK) has a filed called Shoe Type Preference, CK,s product team wants to see a report that groups specific picklist values together into the one of two lists.

What functionality should the administrator use to fulfill the team’s request?

The VP of Sales wants to require that the Next Step Field is always updated when an opportunity

stage is changed. How can this process be automated?

You can cancel pending actions in the entitlement process queue. * (1 Point)

How can content types be used in CRM Content? (Choose two answers.) * (1 Point)

An administrator created a new custom object. When trying to upload new records to the custom object using.

Date Loader, they are unable to see the new custom object in the list of available objects.

What should the administrator do to resolve the issue?

A change set that has already been submitted for deployment is missing a component.

What can you do in order to correct the issue? * (1 Point)

A user is getting an error when attempting to merge two accounts. The administrator checks the profile to see the user has Read/Write permission on Accounts and is the owner of both records.

What is preventing the user from completing the merge?

Universal Containers is working on an implementation strategy for Salesforce CRM content and wants to ensure consistent tagging across and within its libraries, minimizing accidental duplicate tags.

What action can be taken to ensure this consistent tagging in universal containers libraries? choose 2

Which capability is available in both customizable Forecasting and collaborative forecasting? choose 2

An administrator at Cloud Kicks has been tasked by the compliance team to flag where sensitive information is stored in Salesforce.

What feature should the administrator use to fulfill this requirement?

Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.

What should an administrator recommend?

How can an administrator ensure article managers use specified values for custom article field?

Universal containers wants a summary report that displays the percemtage growth of revenue year over year.

What function should an administrator use to calculate this information?

An administrator would like to know which delegated administrators are actively customizing their organization.

their organization. Where can the administrator find this information?

Which of the following features is NOT unique to Salesforce Knowledge? * (1 Point)

If you wanted to make a report that shows sales growth year over year, which logical command would you use? * (1 Point)

Ursa Major Solar has a junction object that connects Docs with Solar Panels. The administrator needs users to be able to see all the solar panels that a Dot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object.

What access docs the user need to be able to see the solar panel records?

AW Computing has been advertising a new keyboard that was released at the beginning of the month. The sales team has an additional incentive to add the keyboards to every sale. The administrator already added the product to Salesforce but the reps are unable to select the product on the opportunity.

Which two options should an administrator check to ensure the product is available?

Choose 2 answers

AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.

What should the administrator recommend for these requirements?

Recruiters at Universal Containers want to associate a position with their related job applications using two custom objects-Position and Job always have a related position. If a position is deleted, the corresponding job applications are deleted. What type of object relationship will meet this requirement? * (1 Point)

Universal Containers wants to implement a recruiting application using an application custom and a position custom object. Each position record may have many applications associated with it.

What solution should the administrator recommend to ensure applications are retained even if the position is removed?

An administrator has been asked to create a new field called region code on the opportunity object. this field should only be visible to users with the outside sales, Manager and system Administrator profiles and editable by users with the system administrator and manager profiles.

How should the administrator ensure this field is accessible to only these users?

What is the maximum file size that can be uploaded in CRM Content? * (1 Point)

What should an administrator consider when moving approval processes using a change set?

DreamHouse Realty currently deals only with single-family homes but is expanding its business it include condos in large cities. There are some features and amenities that inly apply to condos, such as the amount of a deposit and concierge services.

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

An administrator has created a change set to include a validation rule and three custom fields in their personal sandbox. When clicking the button to upload to production, no target organizations are available.

Which two options should the administrator check?

Choose 2 answers

AW Computing uses a private sharing model for cases. A select group of five users need

read/write access to all cases with a specific record type. Of these users, one is assigned the

Support Manager profile and four are assigned the Support Representative profile. How can the

administrator meet this requirement?

Which two deployment tools should be used to delete metadata from an organization?

Choose 2 answers.

The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.

What tool should the administrator use to evaluate what is causing the errors?

The VP of sales at Universal Containers has reported that users are changing the stage of opportunity records that they do not own. The VP wants only the owner of an opportunity to be able to change the stage of an opportunity-wide Default are set to pubic read/write.

Which validation rule should the administrator use to allow only the record owner to edit the stage field?

At Universal Containers, Organization-Wide Defaults (OWD) for Cases has been set to Public Read Only. A custom object calls Audits has a master-detail relationship to the Case object. Audit records should be accessible by the members of the Oversight Team only. A Public Group for the Oversight Team has been created.

What two next steps should the administrator tale to meet this requirement?

Universal Containers wants only users from the sales department to have access to price books. How can an administrator meet this requirement?

A sales manager at AW Computing has created a contact record but is missing some of the information to complete the record. The organization-wide default for Accounts is set to Public Read Only, and Contacts are controlled by parent.

An administrator need a business process automated, but only for certain user and profiles. The administrator will need to frequently update which users and profiles will use the process. After evaluating the declarative options, it was determined that this functionality must be done via an Apex trigger.

What software requirement should the administrator request so that process execution can be declaratively controlled?

Which two values roll up the hierarchy to the manager for Collaborative Forecasting?

Choose 2 answers.

What permissions would you need if you want to merge accounts with related lists of cases and opportunity? * (1 Point)

Sales reps end partner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit new on the Opportunity object is available to sales reps and is hidden from partners using Field Level Security.

Which two features should the administrator use to fulfil this request?

Choose 2 answers

The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.

What could be the cause or the charges to routing?

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

An administrator notices that there are two account records in the system with the same name. A contact record with the same name is associated with each account.

Which set of steps should be taken lo merge these accounts using the Salesforce merge feature?

Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain fields are updated, the Case Owner is notified by email.

What should the administrator use to email the Case Owner?

A change set has already been uploaded but changes need to be made to its contents.

what is a best practice for adding these changes?

The sale VP notices several sales reps generating a contract too early in the sales stage. The help correct…. Behavior, the has requested the Create Contract button only be available when the opportunity reach… negotiation stage.

How should the administrator meet this requirement?

Universal Containers has a white-glove service level for its top customers.

After a case is created, how should the administrator allow the agent to see the number of hours remaining before the service agreement is overdue?

The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order.

How should the administrator configure the field updates to ensure the proper order.

Universal Container has an active process that assigns a task to sales operations once an opportunity is won. Sales Ops is reporting that he tasks are missing.

Which two tools should the administrator use to determine the problem?

Choose 2 answers

Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.

What should the administrator do to resolve this issue?

Sales reps at Cloud Kicks have noticed there are similar account records found on Account list views m Duplicates component on the Lightning account record page displays no potential duplicates.

What should the administrator customs to improve the output of the Potential Duplicates component?

Which two results can be expected it an administrator uses Data Loader to transfer ownership of account records? Choose 2 Answers.

Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK’s org to make it more secure.

Which tools should the administrator use to expose possible security risks within a Lightning web component?

Universal Containers has a Positions object that represents job Positions and a Applications object that represent people that have applied to the position. The Job Application object has a lookup to position. They want to run a report that shows all Positions that do NOT have any child job Applications.

Which solution would meet the requirements?

After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.

how should the administrator acquire this data?

An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need to match existing and add new records with Data Loader.

What action should be taken to populate the Status field on the records and add new records?

Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information.

What automation solution should be used to send the notification?

Cloud Kicks (CK) has a filed called Shoe Type Preference, CK,s product team wants to see a report that groups specific picklist values together into the one of two lists.

What functionality should the administrator use to fulfill the team’s request?

The VP of Sales wants to require that the Next Step Field is always updated when an opportunity

stage is changed. How can this process be automated?

You can cancel pending actions in the entitlement process queue. * (1 Point)

How can content types be used in CRM Content? (Choose two answers.) * (1 Point)

An administrator created a new custom object. When trying to upload new records to the custom object using.

Date Loader, they are unable to see the new custom object in the list of available objects.

What should the administrator do to resolve the issue?

A change set that has already been submitted for deployment is missing a component.

What can you do in order to correct the issue? * (1 Point)

A user is getting an error when attempting to merge two accounts. The administrator checks the profile to see the user has Read/Write permission on Accounts and is the owner of both records.

What is preventing the user from completing the merge?

Universal Containers is working on an implementation strategy for Salesforce CRM content and wants to ensure consistent tagging across and within its libraries, minimizing accidental duplicate tags.

What action can be taken to ensure this consistent tagging in universal containers libraries? choose 2

Which capability is available in both customizable Forecasting and collaborative forecasting? choose 2

An administrator at Cloud Kicks has been tasked by the compliance team to flag where sensitive information is stored in Salesforce.

What feature should the administrator use to fulfill this requirement?

Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.

What should an administrator recommend?

How can an administrator ensure article managers use specified values for custom article field?

Universal containers wants a summary report that displays the percemtage growth of revenue year over year.

What function should an administrator use to calculate this information?

An administrator would like to know which delegated administrators are actively customizing their organization.

their organization. Where can the administrator find this information?

Which of the following features is NOT unique to Salesforce Knowledge? * (1 Point)

If you wanted to make a report that shows sales growth year over year, which logical command would you use? * (1 Point)

Ursa Major Solar has a junction object that connects Docs with Solar Panels. The administrator needs users to be able to see all the solar panels that a Dot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object.

What access docs the user need to be able to see the solar panel records?

AW Computing has been advertising a new keyboard that was released at the beginning of the month. The sales team has an additional incentive to add the keyboards to every sale. The administrator already added the product to Salesforce but the reps are unable to select the product on the opportunity.

Which two options should an administrator check to ensure the product is available?

Choose 2 answers

AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.

What should the administrator recommend for these requirements?

Recruiters at Universal Containers want to associate a position with their related job applications using two custom objects-Position and Job always have a related position. If a position is deleted, the corresponding job applications are deleted. What type of object relationship will meet this requirement? * (1 Point)

Universal Containers wants to implement a recruiting application using an application custom and a position custom object. Each position record may have many applications associated with it.

What solution should the administrator recommend to ensure applications are retained even if the position is removed?

An administrator has been asked to create a new field called region code on the opportunity object. this field should only be visible to users with the outside sales, Manager and system Administrator profiles and editable by users with the system administrator and manager profiles.

How should the administrator ensure this field is accessible to only these users?

What is the maximum file size that can be uploaded in CRM Content? * (1 Point)

What should an administrator consider when moving approval processes using a change set?

DreamHouse Realty currently deals only with single-family homes but is expanding its business it include condos in large cities. There are some features and amenities that inly apply to condos, such as the amount of a deposit and concierge services.

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

An administrator has created a change set to include a validation rule and three custom fields in their personal sandbox. When clicking the button to upload to production, no target organizations are available.

Which two options should the administrator check?

Choose 2 answers

AW Computing uses a private sharing model for cases. A select group of five users need

read/write access to all cases with a specific record type. Of these users, one is assigned the

Support Manager profile and four are assigned the Support Representative profile. How can the

administrator meet this requirement?

Which two deployment tools should be used to delete metadata from an organization?

Choose 2 answers.

The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.

What tool should the administrator use to evaluate what is causing the errors?

The VP of sales at Universal Containers has reported that users are changing the stage of opportunity records that they do not own. The VP wants only the owner of an opportunity to be able to change the stage of an opportunity-wide Default are set to pubic read/write.

Which validation rule should the administrator use to allow only the record owner to edit the stage field?

At Universal Containers, Organization-Wide Defaults (OWD) for Cases has been set to Public Read Only. A custom object calls Audits has a master-detail relationship to the Case object. Audit records should be accessible by the members of the Oversight Team only. A Public Group for the Oversight Team has been created.

What two next steps should the administrator tale to meet this requirement?

Universal Containers wants only users from the sales department to have access to price books. How can an administrator meet this requirement?

A sales manager at AW Computing has created a contact record but is missing some of the information to complete the record. The organization-wide default for Accounts is set to Public Read Only, and Contacts are controlled by parent.

An administrator need a business process automated, but only for certain user and profiles. The administrator will need to frequently update which users and profiles will use the process. After evaluating the declarative options, it was determined that this functionality must be done via an Apex trigger.

What software requirement should the administrator request so that process execution can be declaratively controlled?

Which two values roll up the hierarchy to the manager for Collaborative Forecasting?

Choose 2 answers.

What permissions would you need if you want to merge accounts with related lists of cases and opportunity? * (1 Point)

Sales reps end partner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit new on the Opportunity object is available to sales reps and is hidden from partners using Field Level Security.

Which two features should the administrator use to fulfil this request?

Choose 2 answers

The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.

What could be the cause or the charges to routing?

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

An administrator notices that there are two account records in the system with the same name. A contact record with the same name is associated with each account.

Which set of steps should be taken lo merge these accounts using the Salesforce merge feature?